Cybil started her career in retail. She has over 20 years of experience in customer service, sales and marketing, with 12 years of experience in human resources and management. She studied Business Administration with a concentration in Marketing at Towson University. Cybil joined Pinnacle as the Administrative Assistant in July 2012 and was promoted to Marketing Coordinator in January 2015. She lives with her husband and two sons in the Annapolis area.