Ivonne joined Pinnacle Advisory Group (formerly The Enrichment Group) at the beginning of 2011. She has over 10 years of customer service and administrative experience. As a former client, Ivonne knows that going through a transition is tough—and asking for help can be even tougher. That’s why she uses her own experience to make sure clients get the support they need and deserve. From beginning to end, she wants clients to know that they can count on her for anything. Ivonne lives in Miami, but was raised in Los Angeles, California. She enjoys going to the beach, practicing yoga, and spending time with her adult children.